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Teamviewer Bomgar remote desktop sessions hangs or disconnects

If your Teamviewer, Bomgar or any other remote desktop service is hanging or disconnecting the fix may be as simple as switching off Wifi channel optimisation on the broadband router your target computer is connecting to the internet on

This was required to resolve remote desktop session interruptions to a user with a Virgin Media Hub 3 device in their home

Uncheck the box highlighted in red below and “Apply Changes” to resolve the issue

Wifi Channel Optimization setting to disable
The Blog of Martin Birrane